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The IU press release says

The IU press release says "... this new partnership will incorporate the collective knowledge and experience of the university's library and information technology staff into ChaCha's new search engine architecture..."

So, am I getting this right, he will be using university employees to improve ChaCha's system?

They even put up an FAQ about this new partnership!

Some interesting points from it:

How will this partnership benefit the IU academic community?
Every time a guide answers a question, the answer will be added to the search system, building a base of knowledge from which others can draw. The ability to repurpose this accumulated knowledge extends what is currently available at Indiana University and offers a valuable new service to the academic community.

What will the agreement cost IU?
For the pilot, costs will be limited to the development and deployment of the IU ChaCha search deliverables. Future costs and compensation are still to be determined.

 

Sad, really.

 

 

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